LumenAfri Privacy Policy
Effective date: Yet to be updated
Last reviewed: Yet to be updated
LumenAfri respects your privacy.
This Privacy Policy explains how we collect, use, protect and share personal information when you interact with LumenAfri, including through our website, programmes, events, donations, volunteering, fundraising, partnerships and communications.
The exact legal requirements applicable to LumenAfri depend on where the organisation is established and operates. Where UK GDPR applies, privacy information should clearly explain who the organisation is, how people can contact it, why information is processed, relevant legal bases, recipients, retention and individual rights.
Who We Are
LumenAfri
Legal name: LumenAfri
Address: 629 David Ejoor, Gudu, Abuja 900110, Federal Capital Territory, Nigeria
Email: reachus@lumenafri.com
Data protection contact: dataprotection@lumenafri.com
Information We May Collect
Depending on your relationship with LumenAfri, we may collect:
Identity Information
- Name
- Age or age range
- Gender where relevant to a programme
- Location
- Organisation or school
Contact Information
- Email address
- Telephone number
- Postal address
- Emergency contact information where appropriate
Programme Information
- Programme registration
- Participation
- Attendance
- Learning progress
- Feedback
- Accessibility requirements
- Programme outcomes
Donation Information
- Donation amount
- Donation frequency
- Payment information
- Gift Aid information where applicable
- Donor communications preferences
We generally do not need to store complete payment card details where payments are processed through a third-party payment provider.
Volunteer and Partner Information
We may collect:
- Skills
- Professional background
- Experience
- References
- Availability
- Volunteer history
- Relevant checks where required
Communications
We may collect information you provide when you:
- Contact us
- Complete a form
- Subscribe to updates
- Submit a testimonial
- Participate in research
- Respond to a survey
Technical Information
When you use our website, we may collect technical information such as:
- IP address
- Browser type
- Device type
- Operating system
- Website activity
- Approximate location
- Cookies and similar technologies
How We Use Information
We may use information to:
- Deliver programmes.
- Register participants.
- Communicate with learners and families.
- Process donations.
- Manage monthly giving.
- Organise volunteering.
- Coordinate mentors.
- Manage partnerships.
- Provide support.
- Monitor programme outcomes.
- Improve our programmes.
- Conduct research and evaluation.
- Manage safeguarding.
- Respond to concerns.
- Maintain website security.
- Meet legal and regulatory obligations.
- Send communications where permitted.
Children and Young People
Because LumenAfri may work with children and young people, we take additional care when collecting and using information relating to them.
We may require:
- Parent or guardian consent where appropriate.
- Child-appropriate information.
- Additional safeguards.
- Restricted access to information.
- Additional consent for photographs, videos or public testimonials.
We do not knowingly use children’s information for inappropriate marketing.
Safeguarding Information
Safeguarding information may need to be handled differently from ordinary programme information.
Where necessary, information may be shared with appropriate safeguarding professionals, authorities, emergency services, partner organisations or other responsible bodies where doing so is necessary to protect a person from harm or to comply with the law.
Legal Bases
Where applicable, LumenAfri may rely on one or more lawful bases for processing personal data, including:
- Consent
- Contract
- Legal obligation
- Legitimate interests
- Vital interests
- Public task, where applicable
The appropriate basis will depend on why the information is being processed.
Sharing Information
We may share information with appropriate:
- Programme delivery partners
- Schools
- Community organisations
- Technology providers
- Payment processors
- IT service providers
- Professional advisers
- Research partners
- Funders where appropriate
- Safeguarding authorities
- Law enforcement or regulatory bodies where legally required
We do not sell personal information to third parties.
International Data Transfers
LumenAfri may operate across countries or work with international partners.
Where personal information is transferred internationally, we will take appropriate steps required by applicable data-protection law.
Data Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
However, no internet-based system can be guaranteed to be completely secure.
Data Retention
We retain information only for as long as reasonably necessary for the purpose for which it was collected, legal requirements, safeguarding responsibilities, accountability or legitimate organisational needs.
Retention periods may vary by information type.
Your Rights
Depending on applicable law, you may have rights including:
- Accessing your personal information.
- Requesting correction.
- Requesting deletion.
- Restricting processing.
- Objecting to certain processing.
- Withdrawing consent.
- Requesting data portability.
- Complaining to the appropriate data protection authority.
For UK GDPR matters, the applicable rights and exemptions should be reflected in LumenAfri’s final legal privacy notice.
Cookies
Our website may use cookies and similar technologies to:
- Make the website function.
- Understand website usage.
- Improve user experience.
- Measure performance.
- Support security.
- Remember preferences.
Where required, we will request consent before placing non-essential cookies.
Photography, Video and Testimonials
LumenAfri may document programme activities through:
- Photographs
- Video
- Testimonials
- Stories
- Quotes
- Project outputs
We will seek appropriate permission or another lawful basis before publishing identifiable content, particularly where children or young people are involved.
Participants should never feel that receiving support depends on agreeing to publicity.
Changes to This Policy
We may update this Privacy Policy as our work, technology or legal requirements change.
The latest version will always be published on our website.
Contact Us
For privacy questions:
Data Protection Contact: Yet to be updated
Email: reachus@lumenafri.com
Address: 629 David Ejoor, Gudu, Abuja 900110, Federal Capital Territory, Nigeria